Terms & Conditions

1. Agreement to Terms

By accessing or using the compliance platform operated by The Learned Care Limited ("we", "us", "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our platform or services.

2. Description of Services

We provide AI-assisted healthcare marketing compliance software that analyses content against UK regulatory frameworks including the CAP Code, ASA guidelines, MHRA advertising rules, GDPR, and CMA consumer protection standards.

Important: Our platform provides advisory analysis only. All compliance decisions require human review by qualified professionals within your organisation. Our services do not constitute legal advice, and The Learned Care Limited accepts no liability for decisions made on the basis of platform outputs.

3. User Accounts

Access to the compliance tool requires an approved account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorised use of your account
• Ensuring all users within your organisation comply with these Terms

4. Platform Access Terms

Participation in the platform is subject to:

• Completion of the structured onboarding process prior to platform access
• Subscription fees payable in accordance with the agreed plan and billing schedule
• Compliance with all onboarding requirements and acceptable use obligations
• Execution of all required agreements before access is granted

Subscription fees are payable in accordance with the terms set out in your service agreement. Access to the platform is conditional on all agreements being fully executed and fees being current.

5. Acceptable Use

You agree to use the platform only for lawful purposes and in accordance with our Acceptable Use Policy. You must not use the platform to submit content that is unlawful, fraudulent, or intended to deceive regulatory bodies.

6. Intellectual Property

All intellectual property in the platform, including software, algorithms, design, and documentation, remains the exclusive property of The Learned Care Limited. You are granted a limited, non-transferable licence to use the platform for the purposes set out in your agreement with us.

7. Limitation of Liability

To the fullest extent permitted by law, The Learned Care Limited shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform or reliance on its outputs. Our total liability to you shall not exceed the fees paid by you in the preceding 12 months.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or via the platform. Continued use following notification constitutes acceptance of the updated Terms.

10. Contact

For questions about these Terms, please contact us at info@tlccompliance.co.uk.